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    • About Us
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  • About Us
  • Services
  • FAQ
  • Contact

Frequently Asked questions

What ages do you work with?

We provide speech and language services for both children and adults. Treatment is always individualized and designed to meet each client’s unique communication needs and goals.

Do you accept insurance?

Chatterbox Speech & Language Specialists is a private-pay practice and does not accept insurance. This concierge model allows us to provide highly personalized care without the limitations often imposed by insurance plans.

Do you accept the Step Up Unique Abilities Scholarship?

Yes. We are an approved provider for the Step Up for Students – Unique Abilities Scholarship and are happy to support families using this program. Please contact us for assistance with enrollment or billing questions.

Do I need a referral to begin services?

A referral is not required to schedule an evaluation or begin therapy. If you are using scholarship funding or coordinating with another provider, additional documentation may be needed.

What happens during the initial evaluation?

The evaluation is a comprehensive assessment that may include standardized testing, observation, caregiver or client input, and a review of developmental or medical history. We focus on identifying strengths, challenges, and functional goals. Results and recommendations are reviewed with you in detail.

How long are therapy sessions and how often do they occur?

Session length and frequency are based on individual needs and goals. Most sessions range from 30 to 60 minutes and are typically scheduled weekly, though recommendations are always personalized.

Will families or caregivers be involved in therapy?

Yes. Collaboration is a core part of our approach. For pediatric clients, we actively partner with parents and caregivers and provide strategies that can be used at home to support progress. For adults, therapy is collaborative and goal-driven.

Where do services take place?

Services are provided in approved settings based on client needs and availability. Please contact us to discuss current service options.

How long will therapy last?

The length of therapy varies depending on individual goals, diagnosis, consistency, and carryover outside of sessions. Progress is reviewed regularly, and plans of care are adjusted as needed.

How do I get started?

Simply contact us to schedule an initial consultation or evaluation. We’ll guide you through the process and answer any additional questions along the way.

  • Contact

Chatterbox Speech & Language Specialists

561-703-0658

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